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Make sure your property offers great value for the money. This is marketing at its most basic; however, it is so often forgotten.
Today travelers are even more value conscious!  It's not the price that matters most -- it's the perception of value that drives bookings. 
Added value is about giving more to your customers than they could possibly get anywhere else.
Little touches add value while seperating you from your competition, especially in this economic climate

 

Leisure travelers value:
  • Perceived bargains
  • Added value
  • Convenience

Business travelers value:
  • Convenience
  • Time
  • Stress reduction

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Added value fosters loyalty

Added Value - The WOW Factor

Rather than slash rates, hotels turn to value-added promos to drive bookings.

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Here are a few suggestions; however, brainstorm with your staff to develop some of your own.
  • Develop a package with a local restaurant, golf course, or attraction 
  • Host a manager's reception
  • Negotiate complimentary access/pass to a local gym/health facility
  • Distribute welcome bags filled with brochures and collateral of the area. (provided free from the Chamber of Commerce)
  • Serve fresh baked cookies in the evening
  • Provide coupon(s), discount, vouchers and/or gift card/certificate to a local restaurant, lounge or attraction
  • Turn the front desk into a concierge service
  • Provide board games and books on loan at the front desk
  • Offer frequent guests and Wyndham Rewards recognition (Complimentary upgrade, premium room placement, express c/in & c/out) 
  • Enhance your breakfast bar
  • Offer babysitting services referrals 
  • Implement a weekly business card prize drawing
  • Provide a hotel shuttle service (airport, restaurants, shopping)