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Seasoned hospitality industry executive with 15+ years of marketing experience creating and presenting award winning training seminars for customers, colleagues, and clients.
An organized, dedicated leader with a sustained ability to work independently with limited supervision.

• Versed teaching through in-person or online platforms
• Adjunct professor for California State – East Bay, and Univ. of Southern Miss 
• Proficient in on-site and remote operational overviews and marketing support
• Expertise in digital search, display, SEO, local, social media, and mobile advertising
• Natural ability to nurture a strong rapport with diverse racial and ethnic groups
• Financial Skills: Budgeting, forecasting, and planning
• Design and produce successful events from conception to completion

Specialties: Target Marketing, Instructional Designer, Training Content Developer, Trainer, Online Remote Learning Instruction, Classroom Based Learning, Researcher.
My ability to speak Gujarati, the language of the Gujarat state of India, often surprises people.

Technology: Blackboard 9.1, Hyperion Planning, MS Office 365 (i.e., Excel, Outlook, PowerPoint, Word), Lanyon, MS Paint, Oracle R12, Photoshop Elements, Publisher, Sakai, Windows 8

Programing: Graphic Design, HTML, and Web Design

Other: Salesforce (CRM)
 

 

Certifications

C.H.A. - Certified Hotel Administrator (American Hotel & Lodging Assoc. - Educational Institute)

T.M.P. - Tourism Marketing Professional (Southeast Tourism Society) 


 

Professor of Hospitality & Tourism Management having taught: 
 
California State University, East Bay - Dept. of Hospitality, Recreation and Tourism
♦   HOS 1100 - Introduction to Hospitality and Tourism (Online)
 
The University of South Alabama - Dept. of Hospitality and Tourism Management
♦   HTM 200 - Introduction to Hospitality and Tourism (Hybrid)
♦   HTM 315 - Hospitality and Tourism Strategic Marketing (Hybrid)
♦   HTM 435 - Quality Service Management (Hybrid) 
♦   HTM 496 - Internship I (Online)
♦   HTM 498 - Internship II (Online)
 
The University of Southern Mississippi - Dept. of Economic Development, Tourism and Sport Management
♦   TM 368 - Hotel Operations Management (Upper-level, In-person) 
♦   TM 472 - Casino and Resort Marketing (Upper-level, Online)
♦   TM 442 - Strategic Hospitality Sales Leadership (Upper-level, In-person)
 
 

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