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Seasoned hospitality industry executive with 20 years of marketing experience creating and presenting award winning training seminars for customers, colleagues, and clients.
An organized, dedicated leader with a sustained ability to work independently with limited supervision.

• Versed teaching through in-person or online platforms
• Scholar-Practioner - taught for California State – East Bay, South Alabama, and Southern Miss 
• Proficient in on-site and remote operational overviews and marketing support
• Expertise in digital search, display, SEO, local, social media, and mobile advertising
• Natural ability to nurture a strong rapport with diverse racial and ethnic groups
• Financial Skills: Budgeting, forecasting, and planning
• Design and produce successful events from conception to completion

Specialties: Target Marketing, Instructional Designer, Training Content Developer, Trainer, Online Remote Learning Instruction, Classroom Based Learning, Researcher.
My ability to speak Gujarati, the language of the Gujarat state of India, often surprises people.

Technology: Blackboard 9.1, Canvas, Hyperion Planning, MS Office 365 (i.e., Excel, Outlook, PowerPoint, Word), Lanyon, MS Paint, Oracle R12, Photoshop Elements, Publisher, Sakai
Programing: Graphic Design, HTML, and Web Design

Other: Salesforce (CRM)



C.H.A. - Certified Hotel Administrator (American Hotel & Lodging Assoc. - Educational Institute)

T.M.P. - Travel Marketing Professional (Southeast Tourism Society) 


Courses taught: 
California State University, East Bay - Dept. of Hospitality, Recreation and Tourism
♦   HOS 1100 - Introduction to Hospitality and Tourism (Online)
The University of South Alabama - Dept. of Hospitality and Tourism Management
♦   HTM 200 - Introduction to Hospitality and Tourism (Hybrid)
♦   HTM 312 - Hospitality Service Culture (Upper-level, Online)
♦   HTM 315 - Hospitality and Tourism Strategic Marketing (Upper-level, Hybrid)
♦   HTM 320 - Destination Management and Marketing (Upper-level, Hybrid)
♦   HTM 435 - Quality Service Management (Upper-level, Online) 
♦   HTM 496 - Internship I (Upper-level, Online)
♦   HTM 498 - Internship II (Upper-level, Online)
The University of Southern Mississippi - Dept. of Economic Development, Tourism and Sport Management
♦   TM 368 - Hotel Operations Management (Upper-level, In-person) 
♦   TM 472 - Casino and Resort Marketing (Upper-level, Online)
♦   TM 442 - Strategic Hospitality Sales Leadership (Upper-level, In-person)
 William Carey University - School of Business
♦   BUS 311 - Principles of Marketing  
♦   BUS 314 - Principles of Management  
♦   BUS 322 - Sales and Advertising Management
♦   BUS 324 - Consumer Behavior
♦   BUS 350 - Survey of International Business
♦   MBA 623 - Marketing Strategy  
♦   MBA 630 - International Business  
♦   MBA 643 - Organiational Behavior  

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