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“Life without knowledge is death in disguise.”
- Talib Kweli

Publications:

 Thompson, R. (2020, April). Can hospitality industry best practices enhance the patient experience? Poster presented at the Patient Experience Conference, Orlando, FL.

Thompson, R. (2019). “At Your Service.” Registrar’s Office Employees. The University of South Alabama. Mobile, AL.

Thompson, R. (2018). “Hospitality in the Digital Age.” 2018 Southeast Tourism Society Marketing College. University of North Georgia. Dahlonega, GA.

Green, E., & Thompson, R. (2018). Y.E.S. (Youth Empowered for Success) to Hospitality.  Mobile Public School System. Mobile, AL.

Green, E., & Thompson, R. (2017). Y.E.S. (Youth Empowered for Success) to Hospitality.  Mobile Public School System. Mobile, AL.

Thompson, R. (2017). “Employee Relations and Work Engagement.” PCH Hotels Lunch and Learn. The Renaissance Riverview Hotel and Spa. Mobile, AL.

Thompson, R. (2015). Forging employee engagement within the hospitality workplace: An investigation of the work environment characteristics and their influences on front-line workforces in limited and full-service hotel properties. 2015 Annual Graduate Student Research Symposium. The University of Southern Mississippi. Hattiesburg, MS.

Thompson, R. (2014). Averting an Apathetic Mindset to Forge Employee Engagement within the Hospitality Workforce: An Investigation of Hospitality Firms Selected to the Fortune Magazine’s 100 Best Companies to Work For in 2013 through Website Analysis. 2014 AHRD International Conference. Houston, TX.

Thompson, R. (2010). Keynote: “The perception of value and the importance of packaging in today’s tough economic climate.” 2010 University of Arkansas and Fayetteville CVB Hospitality Summit, Fayetteville, AR.

Thompson, R. (2009). Confronting apathy to forge motivation within the hospitality workforce: A preliminary investigation. 5th Annual Graduate Student Research Symposium. Travel and Tourism Research Association (Canada Chapter). Guelph, ON 

Presentations:

Thompson, R. (2020, April). Can hospitality industry best practices enhance the patient experience? Poster presented at the Patient Experience Conference, Orlando, FL.

Thompson, R. (2019). “At Your Service.” Registrar’s Office Employees. The University of South Alabama. Mobile, AL.

Thompson, R. (2018). “Hospitality in the Digital Age.” 2018 Southeast Tourism Society Marketing College. University of North Georgia. Dahlonega, GA.

Green, E., & Thompson, R. (2018). Y.E.S. (Youth Empowered for Success) to Hospitality.  Mobile Public School System. Mobile, AL.

Green, E., & Thompson, R. (2017). Y.E.S. (Youth Empowered for Success) to Hospitality.  Mobile Public School System. Mobile, AL.

Thompson, R. (2017). “Employee Relations and Work Engagement.” PCH Hotels Lunch and Learn. The Renaissance Riverview Hotel and Spa. Mobile, AL.

Thompson, R. (2015). Forging employee engagement within the hospitality workplace: An investigation of the work environment characteristics and their influences on front-line workforces in limited and full-service hotel properties. 2015 Annual Graduate Student Research Symposium. The University of Southern Mississippi. Hattiesburg, MS.

Thompson, R. (2014). Averting an Apathetic Mindset to Forge Employee Engagement within the Hospitality Workforce: An Investigation of Hospitality Firms Selected to the Fortune Magazine’s 100 Best Companies to Work For in 2013 through Website Analysis. 2014 AHRD International Conference. Houston, TX.

Thompson, R. (2010). Keynote: “The perception of value and the importance of packaging in today’s tough economic climate.” 2010 University of Arkansas and Fayetteville CVB Hospitality Summit, Fayetteville, AR.

Thompson, R. (2009). Confronting apathy to forge motivation within the hospitality workforce: A preliminary investigation. 5th Annual Graduate Student Research Symposium. Travel and Tourism Research Association (Canada Chapter). Guelph, ON